Where do you ship to?
We offer free worldwide shipping! And to minimize our impact on the environment, our jewelry will get to you with carbon neutral shipping services.
Delivery & returns
Do you charge shipping cost?
No, shipping is free wherever you are on planet earth!
What is the delivery time?
You order will be processed and shipped as quickly as possible. Normal shipping time is 4-5 workdays.
Shipping time can vary according to stock availability of the ordered products.
If your jewelry has to be engraved or created before shipping, express delivery is unfortunately not possible. Items that are not available in stock must be created and therefore shipping time can be 20 to 30 workdays.
I have an urgent deadline. Can I receive my order faster?
For any urgent request, please let us know by email at info@uniqueeden.com.
We will do our best to accommodate your needs.
Can I return a jewel that doesn’t suit me?
No worries, you have 30 days to return un any product, without penalty, except for the return shipping costs.
You must inform the Customer Service by email at info@uniqueeden.com before returning the products.
Return request will only be accepted for products that are returned in their original condition, with the tag attached to it and in their original package. Please read our General Terms and Conditions for more details.
Please note that engraved products or personalized creations cannot be returned or exchanged.
Can I return a jewel to resize it?
You chose the wrong size? It can happen. You have 30 days after delivery to return us the item.
Make sure to inform our Customer Service by email at info@uniqueeden.com before returning the products that need resizing.
As for any return request, it will only be accepted if the products are returned in their original condition, with the tag attached to it and in their original package. Please read our General Terms and Conditions for more details.
Please note that engraved products or personalized creations cannot be returned or exchanged.